/ CUSTOMER CARE
Thank you for visiting our customer care section. At 10kTreats nothing is more important than ensuring our customers feel included and seen. For a quick response check out our FAQ page to see if your question has already been answered. If your question isn't on our FAQ page feel free to call us during business hours Monday- Saturday 8am-3pm or emailing us 10kTreats.business@gmail.com.
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/ PRIVACY & SAFETY
Thank you for visiting our privacy and safety section. We understand that communicating such topics are important in building customer trust and we will strive to be 110% transparent with our customers! When placing online orders a verification email showing your order number (which will be needed for pickup), the date at which you placed the order, items you purchased, and finally your total for your order.
At 10kTreats we also offer the option to place mobile orders by calling our office number (832)-706-1228. When placing mobile orders customers will be given two options for checking out: paying over the phone or payout option. By paying over the phone card information will be given directly to a member and an email will be sent to the customer directly after with a receipt attached. When choosing the payout method a link to pay will be sent to customer email allowing the customer to input their own card information ensuring the privacy of the customer.
/ PAYMENT METHODS
- Apple/ Android Pay
- Credit / Debit Cards
- Mobile Payment
- Mobile Payout